Friday, May 6, 2011

The power of a voice mail prompt

This morning, a colleague began his phone message by thanking me for me "wonderfully pleasant" voice mail prompt. He said that it even made him want to change his own voice mail prompt.

To be honest, I don't even remember how my voice mail prompt sounds. I probably haven't changed it since I began working at my current job nearly four years ago. But I'm glad that at that time I took the time to make the prompt something positive.

Having a cheerful voice mail seems to have been a simple way to make a difference.